Database Reactivation.
5-15% Reactivation Rate.
Most service businesses sit on hundreds of past customers nobody has touched in 12+ months. We build an AI agent that segments your dormant list, sends personalized outreach, and books replies straight to your calendar.
Your warmest leads are sitting in your CRM, getting cold
Every service business ends up with the same pile: hundreds or thousands of past customers nobody has reached out to in a year or more. They already know you, already paid you, already trust the work. Most teams know this list is gold and still never get around to working it. Manual outreach takes too long and the team is busy with new leads.
An AI agent that works your dormant list one customer at a time
We pull your CRM into a structured table, tier customers by recency and lifetime value, and run an AI agent that drafts a personalized outreach for each one referencing what they actually bought. Messages go out on a smart cadence across email and SMS. Replies get triaged: hot intent books straight to your calendar, soft interest drops into a nurture sequence, hard no's get tagged and removed.
Recency + Value Segmentation
Customers tier by last contact and lifetime spend so the highest-value sleepers get the priority touch first
Personalized Drafts at Scale
Each outreach references the actual job, product, or service the customer bought, not a generic 'we miss you' template
Multi-Channel Cadence
Email plus SMS on a 3-step cadence with deliverability guardrails so warm-up does not blow up your sender reputation
Reply Triage Built In
Hot replies route to your calendar, soft interest drops into nurture, hard no's get suppressed automatically. No manual sorting.
Built to make a stale list pay rent
Stop letting your warmest leads sit on the shelf
Let's set up a Database Reactivation agent for your business so the customers who already know you get the next call without anyone on your team having to remember.